For Admins & Chiefs

This section covers administrative features — managing your team, configuring roles and services, building rotation schedules, generating call schedules, and more.

Admin vs. Chief

CallGrid has two administrative roles with an important distinction:

• Admin — Full administrative access, but not included in schedules. Admins can manage everything — team, rules, rotations, call generation — but cannot be assigned to call or rotations themselves.
• Chief — Full administrative access and schedule participation. Chiefs can do everything an admin can, and they also take calls and get assigned to services like any other resident.

If someone in your program needs to both manage schedules and participate in them, assign them the Chief role.

What’s covered

• Managing Your Team — Invite residents, assign roles, and maintain your roster.
• Schedule Blocks — Create and manage the rotation blocks that define your academic year.
• Roles & Services — Configure call roles and clinical services for your program.
• Master Schedule — Assign residents to clinical services for each rotation block.
• Call Schedule — Generate and manage the call schedule.
• Scheduling Rules — Configure constraints like consecutive call limits, spacing, and PGY restrictions.
• Schedule Import — Import schedules from spreadsheets.
• External Residents — Manage off-service and visiting residents.
• Program Settings — Configure program-level settings and preferences.